1. Who we are
Listlanternstorypuls S.L., company number B-72918463, registered at Av. dels Pins 44, 17250 Calonge, Girona, Spain, operates listlanternstorypuls.makeup. We are the controller for personal information collected through this website. Questions about privacy may be sent to [email protected].
2. Information we collect
When you contact us, we collect the name, email address, topic and message you submit. We may also receive technical information such as IP address, browser type, device type, approximate location and pages viewed. We use this information to operate the site, protect it from abuse, answer enquiries and understand which guides are useful.
3. Legal bases and use
We process contact details to respond to your request and take steps at your request before any relationship is formed. We process security and basic technical logs for our legitimate interest in maintaining a safe service. Optional analytics are used only after consent where required. You may withdraw consent at any time by contacting us or changing your browser storage settings.
4. Cookies and processors
This site uses essential local storage to remember your cookie choice. If enabled, analytics providers may process pseudonymous usage data on our behalf. Hosting, email, security and form-delivery vendors may act as processors under written terms. We do not sell personal information. Providers may process data outside the EEA only where an appropriate transfer mechanism applies.
5. Retention and security
We retain contact correspondence for as long as reasonably necessary to answer the enquiry and maintain business records, normally no longer than 24 months after the last interaction. Security logs are retained for a shorter operational period unless needed to investigate abuse. We use access controls, encrypted transport and limited administrative access, although no internet service can guarantee absolute security.
6. Your rights
Under GDPR, you may request access, correction, deletion, restriction, portability or object to processing. You may complain to the Spanish data protection authority, AEPD. California residents may request to know, delete or correct personal information and may opt out of sale or sharing; we do not sell personal information. To exercise a right, email us with enough information to identify your request. We may verify identity and respond within the time required by law.
7. Data protection contact
We have not appointed a statutory data protection officer because our processing does not currently require one. Privacy enquiries are handled by our designated privacy contact at [email protected]. We may update this policy when services or legal requirements change, and will publish the new date here.